Arris bridge mode - takes 7 days to turn off homespot?

Hier dreht sich alles um die aktuell von Kabel Deutschland verschickten Kabelrouter der Marken Hitron, Compal, Technicolor, Sagemcom und Arris. Speedprobleme bitten wir im entsprechenden Forum zu behandeln, wenn ihr Ursprung nicht auf diese Produkte zurückzuführen ist!
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NITRO1250
Newbie
Beiträge: 6
Registriert: 10.04.2019, 10:54

Arris bridge mode - takes 7 days to turn off homespot?

Beitrag von NITRO1250 » 12.04.2019, 10:23

Hi everyone,

I did my due diligence and researched where to turn on the bridge mode. However, after getting my new Ubiquiti Unifi gear hooked up and configured, I was a bit surprised that it takes 7 days to turn off the homespot.

Is there a way to speed this up? This seems unrealistic to me. :shock:

Thanks!

freezer2k
Newbie
Beiträge: 50
Registriert: 09.03.2011, 10:10

Re: Arris bridge mode - takes 7 days to turn off homespot?

Beitrag von freezer2k » 12.04.2019, 18:45

Pretty sure this is on purpose. Technically it could probably be disable in seconds.

Not sure if you can call anyone at Vodafone to have it sped up.
Others in this forum may know.

Waiting for this myself right now :)

reneromann
Insider
Beiträge: 4381
Registriert: 28.06.2015, 13:26

Re: Arris bridge mode - takes 7 days to turn off homespot?

Beitrag von reneromann » 12.04.2019, 20:40

It's very simple: The 7 days is the notice period for the cancellation of the HomeSpot Service option.

NITRO1250
Newbie
Beiträge: 6
Registriert: 10.04.2019, 10:54

Re: Arris bridge mode - takes 7 days to turn off homespot?

Beitrag von NITRO1250 » 13.04.2019, 13:29

Ah ha... 7 days notice period. Well that explains a lot. The homespot was included for free in my case. I was never going to use it and it was enabled by default. Had I known it would have been an issue like this, I would have had them not order it.

Oh well... just 5 more days to wait. I'm bouncing back and forth from my Unifi gear to my Telekom router (still have 12 months of Telekom DSL) depending on the stuff I need to run. Such a pain. But, in a few days this will smooth over.