Ständige Reconnects

[Oli]

Hallo, seit ein paar Tagen bin ich auch Kunde von KD und bin theoretisch vollkommen zufrieden.
Nur leider Reconnected das Kabelmodem, in meinem Fall das Thomson THG540K alle 3-5Std neu.

Laut Modem Information habe ich folgende Werte

RF Parameters
Downstream

• Power = 4 dBmV
  Signal to Noise Ratio = 39 bB
  Modulation = QAM256

Upstream

• Power = 46 dBmV
  Upstream Data Rate = 2560 Ksym/sec
  Modulation = QAM16

Hardware Info
System

• HW Revision = 1.0.
  BOOT Revision = 2.1.7dm
  SW Revision = ST89.01.29
  Software Version = ST89.01.29

Firmware Name

• Firmware Name = THG540-89.01.29-090216-S-1D1.bin
  Firmware Build Time = 10:46:16 Mon Feb 16 2009

Alles soweit im grünen Bereich. Nun aber zu meinem Problem. Wie oben angesprochen Reconnectet das Modem immer alle 3-5std.
Der Log sieht dann folgendermaßen aus:

Code: Alles auswählen

Date/Time  	Event ID 	Event Level  	Description
 08/17/2009 05.16 	 82000500 	 03 	 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
 08/17/2009 05.10 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/17/2009 05.10 	 68000200 	 03 	 DHCP FAILED - Request sent, No response 
 08/17/2009 05.10 	 82000200 	 03 	 No Ranging Response received - T3 time-out 
 08/17/2009 05.08 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/17/2009 05.08 	 82000500 	 03 	 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
 08/17/2009 04.50 	 68010300 	 05 	 DHCP RENEW WARNING - Field invalid in response 
 08/17/2009 03.36 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/17/2009 03.36 	 82000200 	 03 	 No Ranging Response received - T3 time-out 
 08/17/2009 03.35 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/17/2009 03.35 	 82000500 	 03 	 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
 08/16/2009 17.48 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/16/2009 17.48 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/16/2009 17.47 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/16/2009 17.47 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/16/2009 17.47 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/16/2009 17.46 	 82000200 	 03 	 No Ranging Response received - T3 time-out 
 08/16/2009 17.45 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/16/2009 17.44 	 82000500 	 03 	 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
 08/16/2009 15.21 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/16/2009 15.21 	 82000200 	 03 	 No Ranging Response received - T3 time-out 
 08/16/2009 15.21 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 08/16/2009 15.20 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 08/16/2009 15.20 	 84000100 	 03 	 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 
 08/16/2009 15.19 	 82000200 	 03 	 No Ranging Response received - T3 time-out 
 08/16/2009 15.18 	 82000400 	 03 	 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
 01/01/1970 00.00 	 68000200 	 03 	 DHCP FAILED - Request sent, No response 
 01/01/1970 00.00 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 01/01/1970 00.00 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 01/01/1970 00.00 	 68000200 	 03 	 DHCP FAILED - Request sent, No response 
 01/01/1970 00.00 	 68000300 	 03 	 DHCP WARNING - Non-critical field invalid in response. 
 01/01/1970 00.00 	 82000200 	 03 	 No Ranging Response received - T3 time-out

Bevor ich den Service das erste mal Kontaktiere, wollte ich erstmal hier erfragen ob das Problem schon jemand hatte. Vielleicht liegt es auch an meiner Seite. Man weiss ja nie. Über Antworten würde ich mich freuen...

Danke schon mal, Oli

[Fabian]

Das Problem dürfte bei KDG liegen. Bei mir ist seit heute morgen Internet und Telefon ausgefallen, weil das Modem keine Verbindung herstellen kann.
Nur gut, dass es Handys und Internet per Funk gibt.

[_Winter_]

hallo
habe das problem das mein thg540k nicht mit einem speedtouch 585iv6 zu verbinden ist vllt habt ihr ein lösungsansatz
danke im vorraus
mfg